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EAHK對於rs投訴的回應.


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#1 iso_sky

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發表於 2006 年 07 月 12 日 - 下午 03:55

   We refer to the copy of complaint record, received on june 30. 2006, from the consumer council in connection with the complaint, case number 301/112877/2006 (The complaint). We understand from the complaint that the complainant is alleging that EAHKrepresented that there would be an official ranked server for HK that would allow players of the BF2 2 PCCD game (BF)in hong kong to engage the online capabilities of this game. We further understand from the complaint that the complainant is alleging that this representation is one of the key selling features of BF.

   Contrary to what is being alleged in the complaint, at on time has EA made any commitment or obligation that an official ranked server for hong kong would be made available for BF. The boxes and manual for BF that are distributed with the game in hong kong outline to players the online features of the game if connected to a server, however, nowhere in such materials dose EA represent or otherwise commit to players that an official ranked server will be made available in Hong Kong. Gamers in Hong Kong. Gamers in Hong Kong who are interested in accessing an official ranked server to take advantage of the full online features of BF can do so by accessing the official ranked server that are available world wide outside of Hong Kong, including the United States, Germany, the United Kingdom, Taiwan, Japan and Thailand, provided that, such access shall be subject to availability and any restrictions or limitations that such local serice providers may place on the use of such official server.

EA, the world’s leading interactive entertainment software company, is committed to providing its customers with first rate, industry leading game experiences and to that end, we are actively searching for server providers that will be able to provide server for Hong Kong to service BF. EA’s ability to procure a partner to provide server for Hong Kong is still subject to commercial negotiations, and we have not and do not guarantee or commit that an official ranked server will be made available for Hong Kong .
I would like to thank you in advance for your consideration of this matter. Please do not hesitate to call me on (852) 3166 6003 should you have any questions or require additional information.


去德國rs玩,他腦袋都有問題....==
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#2 sd25kc

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發表於 2006 年 07 月 12 日 - 下午 04:05

is still subject to commercial negotiations, and we have not and do not guarantee or commit that an official ranked server will be made available for Hong Kong

看來還是繼續拖? :hammer:

伺服器弄在TW,JP或SG都應該還OK
但是如果弄在美國或德國,那應該跟之前EATW在美國弄一台一樣
放在那裡養蚊子 XD


各位請繼續加油 :-D
EAHK賺那麼多,好歹伺服器數量不能比台灣少
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No Magic , All Basic

#3 iso_sky

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發表於 2006 年 07 月 12 日 - 下午 04:29

is still subject to commercial negotiations, and we have not and do not guarantee or commit that an official ranked server will be made available for Hong Kong

看來還是繼續拖? :hammer:

伺服器弄在TW,JP或SG都應該還OK
但是如果弄在美國或德國,那應該跟之前EATW在美國弄一台一樣
放在那裡養蚊子 XD


各位請繼續加油 :-D
EAHK賺那麼多,好歹伺服器數量不能比台灣少

我覺得server應該開不成...==

eahk賺多少錢可以從他的寫字樓地址看得出.......
文章圖片
原尺寸圖片連結
ifc香港甲級寫字樓
全港租金最高的寫字樓!!

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#4 HeadHunter

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發表於 2006 年 07 月 12 日 - 下午 07:25

is still subject to commercial negotiations, and we have not and do not guarantee or commit that an official ranked server will be made available for Hong Kong

看來還是繼續拖? :hammer:

伺服器弄在TW,JP或SG都應該還OK
但是如果弄在美國或德國,那應該跟之前EATW在美國弄一台一樣
放在那裡養蚊子 XD


各位請繼續加油 :-D
EAHK賺那麼多,好歹伺服器數量不能比台灣少

我覺得server應該開不成...==

eahk賺多少錢可以從他的寫字樓地址看得出.......
http://www.skyscrapers.cn/images/asia/cn...
原尺寸圖片連結
原尺寸圖片連結
ifc香港甲級寫字樓
全港租金最高的寫字樓!!
開不成 ??
何出此言 ??? 上面的英文我看不懂啊, 主要是說甚麼 ?
之前不是說會開的嗎
一個部門兩個答案 ? 8-|
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#5 YamYuen

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發表於 2006 年 07 月 12 日 - 下午 07:58

我 上 星 期 也 send 了 email to EA Headquarter
亦 只 是 收 到 以 下 reply ~~~

Hello,

Thank you for contacting Battlefield 2 support.

The way server hosting works is someone rents a server from one of our
partners. If there isn't a server in your country this means that no one has
stepped up to rent and host a server there. You are more than welcome to
host your own ranked server for your country. You may do this by going to
this link https://battlefieldh...rder/index1.asp. If you have
any additional questions please let me know.

Thank You

EA Rep Adida
Player Relations
Electronic Arts

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#6 Sparrow

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發表於 2006 年 07 月 12 日 - 下午 08:12

原尺寸圖片連結

好大的一支OO
父權社會的終極象徵 :-D
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#7 HERO_AIR

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發表於 2006 年 07 月 12 日 - 下午 08:13

十萬分失望加無奈,我們又一次被EAHK耍了,
甚麼叫其他伺服器可以玩?真氣人
甚麼不能保證有RS?真厚臉皮。
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[img align=left]http://bf2.ea.com.tw/goodies/gbicon/BF2miniUSmedic.jpg[/img]

#8 HERO_AIR

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發表於 2006 年 07 月 12 日 - 下午 08:18

我 上 星 期 也 send 了 email to EA Headquarter
亦 只 是 收 到 以 下 reply ~~~

Hello,

Thank you for contacting Battlefield 2 support.

The way server hosting works is someone rents a server from one of our
partners. If there isn't a server in your country this means that no one has
stepped up to rent and host a server there. You are more than welcome to
host your own ranked server for your country. You may do this by going to
this link https://battlefieldh...rder/index1.asp. If you have
any additional questions please let me know.

Thank You

EA Rep Adida
Player Relations
Electronic Arts

這叫回應嗎?我們買遊戲,還要自己出錢養伺服器...無言了。
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[img align=left]http://bf2.ea.com.tw/goodies/gbicon/BF2miniUSmedic.jpg[/img]

#9 gn01816984

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發表於 2006 年 07 月 12 日 - 下午 08:44

原尺寸圖片連結

好大的一支OO
父權社會的終極象徵 :-D
台灣有世界上最大的一支啊 8-)

不過聽說好像中國要造一個更大支的.....好像在上海 :lol:
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#10 johnnytheb

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發表於 2006 年 07 月 13 日 - 上午 11:34

We further understand from the complaint that the complainant is alleging that this representation is one of the key selling features of BF

好一個 key selling......

Please do not hesitate to call me on (852) 3166 6003 should you have any questions or require additional information.

第2波行動目標.....
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#11 johnnytheb

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發表於 2006 年 07 月 13 日 - 上午 11:35

我 上 星 期 也 send 了 email to EA Headquarter
亦 只 是 收 到 以 下 reply ~~~

Hello,

Thank you for contacting Battlefield 2 support.

The way server hosting works is someone rents a server from one of our
partners. If there isn't a server in your country this means that no one has
stepped up to rent and host a server there. You are more than welcome to
host your own ranked server for your country. You may do this by going to
this link https://battlefieldh...rder/index1.asp. If you have
any additional questions please let me know.

Thank You

EA Rep Adida
Player Relations
Electronic Arts

why not eahk rent for us?
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#12 jamcat

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發表於 2006 年 07 月 13 日 - 下午 12:47

EAHK!!! Good answer.....that I estimated them will give a suck reply.

So EAHK force me never buy anymore new BF series game, BF2142, NO WAY!!!!
I'll never let such a GOD DAXN company earn my money, especially I paid for legal copy!!!

HK Guys, lets forget BF2142.
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#13 fw190

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發表於 2006 年 07 月 13 日 - 下午 12:53

大家檢查彈藥,準備再出擊! :-=
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中區真是很惡劣!!
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#14 孫貓

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發表於 2006 年 07 月 13 日 - 下午 01:47

準備臭雞蛋 爛水果 病死豬隻~~丟到EAHK門口吧.....
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#15 YamYuen

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發表於 2006 年 07 月 13 日 - 下午 01:49

經 我 今 天 再 三 追 問 EA Headquarter
得 到 的 回 覆 , 如 下 : -

Hello,

Let me attempt to clarify for you.  The reason there are no ranked servers stationed in Hong Kong is because of restrictions imposed by the Chinese Government.  Due to these restrictions players are unable to use our EA downloader from China or Hong Kong and it is not possible for our partners to set up ranked servers there.  While we would like to be able to accomodate this need, unfortunately it is beyond our control at this time.

If you have any other questions or concerns please let us know.  Thank you for your support of EA games and good luck on the battlefield.

Sincerely,

EARepWalsh
Player Relations
Electronic Arts


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#16 iso_sky

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發表於 2006 年 07 月 13 日 - 下午 02:28

經 我 今 天 再 三 追 問 EA Headquarter
得 到 的 回 覆 , 如 下 : -

Hello,

Let me attempt to clarify for you.  The reason there are no ranked servers stationed in Hong Kong is because of restrictions imposed by the Chinese Government.  Due to these restrictions players are unable to use our EA downloader from China or Hong Kong and it is not possible for our partners to set up ranked servers there.  While we would like to be able to accomodate this need, unfortunately it is beyond our control at this time.

If you have any other questions or concerns please let us know.  Thank you for your support of EA games and good luck on the battlefield.

Sincerely,

EARepWalsh
Player Relations
Electronic Arts

但我覺得是錢的問題.......==

開server的錢,網路的錢,

&會增加工作量....==

要他們做一件吃力不討好事情的確有點難度.
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#17 shinji0152

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發表於 2006 年 07 月 13 日 - 下午 03:21

既然那麼大一隻,叫賓X登準備在出擊吧XD
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<span style='font-size:12pt;line-height:100%'>兵:報告班長!12點鐘方向有鴨子敵軍!
班長:好!射下來!!
</span>

#18 johnnytheb

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發表於 2006 年 07 月 14 日 - 上午 12:32

because of restrictions imposed by the Chinese Government

What's going on...?
it seems that EAHK don't know what is 'one country two systems'
on the business level, China is China, HK is HK
i think the problem is that there isn't any EACN, so EA ban the action of setting rank server in HK
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#19 yunsin

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發表於 2006 年 07 月 14 日 - 上午 12:57

從上次EAHK的回覆中,小弟我就覺得"事有蹊蹺".....
為何EAHK要架BF2RS,要商請美國工程人員?

EA一家跨國際的公司.沒有所謂的亞太地區負責人嗎?
整個亞洲地區,如台灣.新加坡.韓國.泰國都已經架好了官方BF2RS....
如需RS工程問題...商請最近的分公司人員支援不是比較近又快速.

然後之前一份官方回覆.到現在又來這套...


EA已有違反商品廣告不實的部份了....
各位可以看看EATW.與EAHK....BF2的軟體商品特色介紹

"角色持續成長。若能在遊戲中獲得成央A玩家的階級可以從新兵一路晉升至將軍,並且解開各種獎品,包括新武器、載具貼紙、獎章等等。 "

↑以上條件.是不是一定要有BF2RS才可以有效升等....
在整個亞洲區.銷售套數與可服務人數不足下.....消費者不就成了被該公司拒絕服務情況!

廣告不實.與地區可服務線上人數不足,就可提出消費者申訴了.

雖然EA只是銷售商品.若持續以這種"互踢皮球"的處理客戶問題.....
也就別說自家公司"樹大招風".而是"拿磚砸自己腳"了....
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yunsin.png


#20 jamcat

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發表於 2006 年 07 月 14 日 - 上午 03:21

Chinese Government?? What a suck blame???
Restriction?? As China not allow public sales of BF2, why Hong Kong can???

Hong Kong is a SPECIAL ADMINISTRATION REGION, HKSAR.
Not all Communist China rules can apply on Hong Kong!!!

IF blame China restriction, why not restrict upcoming BF2142 import to Hong Kong?? I never seen such a GOD DAMN company give such a nonsense explanation for refusing set up just a online game Rank server.....

Set up a "US company design game" rank server in Hong Kong equal to host an Anti-China rebel base???? Wahahahaha........

This might be the greatest JOKE in BF community in 2006!!!
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