這篇主題有 70 篇回覆

[我要重辦，不想用FB登名子:士不士官長]

不知道各位成員收到信了沒?
我到現在還沒收到EA寄的補償信=="

[michael_Lin]

不知道各位成員收到信了沒?
我到現在還沒收到EA寄的補償信=="

去垃圾信夾看看~~

[惡名囂張小隊]

跟你說，就算有收到也不一定買得過

像我的就拿去買紅色警戒3

然後整個訂單很OK，就是沒有出現在遊戲庫裡

去跟線上客服說，他跟我說這是UK的活動，只有UK可以

我請他幫我處理，結果他怎麼處理你知道嗎?

他直接取消我的訂單

我想說，算了，取消就取消，我買其他的

結果優惠卷就不能用

我去跟客服講，他跟我說優惠卷只能用一次，就算是取消訂單，優惠券就等於用掉了....

我跟他說哪有這樣的，要負責賠償我，而且甚麼只有UK阿，我都把我信箱的截圖給他看了，他還跟我說尛UK能用而已

結果就是沒拿到遊戲，連優惠卷都被吃掉，他還想拿15%的隨便搪塞我

我真的氣炸了，打了10幾個客服，他們都不知道這回事，還說We are EA,We know what we send,It is not 100% discount code.

而且還非常堅持，給訂單編號，給郵件截圖都沒用，堅持在那跟我說那是15%的，那是UK的活動

我決定BF3是ORIGIN最後的一款遊戲了，擁抱STEAM，拋棄ORIGIN

本篇文章已被 惡名囂張小隊 於 2011 年 10 月 15 日 - 下午 03:24 編輯過

[小望™]

跟你說，就算有收到也不一定買得過

像我的就拿去買紅色警戒3

然後整個訂單很OK，就是沒有出現在遊戲庫裡

去跟線上客服說，他跟我說這是UK的活動，只有UK可以

我請他幫我處理，結果他怎麼處理你知道嗎?

他直接取消我的訂單

我想說，算了，取消就取消，我買其他的

結果優惠卷就不能用

我去跟客服講，他跟我說優惠卷只能用一次，就算是取消訂單，優惠券就等於用掉了....

我跟他說哪有這樣的，要負責賠償我，而且甚麼只有UK阿，我都把我信箱的截圖給他看了，他還跟我說尛UK能用而已

結果就是沒拿到遊戲，連優惠卷都被吃掉，他還想拿15%的隨便搪塞我

我真的氣炸了，打了10幾個客服，他們都不知道這回事，還說We are EA,We know what we send,It is not 100% discount code.

而且還非常堅持，給訂單編號，給郵件截圖都沒用，堅持在那跟我說那是15%的，那是UK的活動

我決定BF3是ORIGIN最後的一款遊戲了，擁抱STEAM，拋棄ORIGIN

你要不要把對話紀錄貼出來啊？

再說，歐洲跟亞洲的補償活動跑去找 US 的客服...一_一"

不知道也是正常的...

不知道各位成員收到信了沒?
我到現在還沒收到EA寄的補償信=="

你的 EA 帳號必須要有訂閱 EA 的遊戲資訊

以及請檢查你的垃圾信件

[tommyylc]

我也是沒收到...但都不太要緊,還有之前要了的DS2現在才開始玩

[惡名囂張小隊]

我找了很多次客服，有2142帳號申辦的，但大部分是我紅色警戒的

Hi, my name is Nitesh. How may I help you?
[email protected]: hello
[email protected]: i got a 100% discount code but i can`t use it to buy Red Alert3 .can u help me?
[email protected]: are u still there?
Nitesh: Yes
Nitesh: Where did you get the code from?
[email protected]: EA Taiwan send from
Nitesh: I am sorry but the code if of not 100% discount and it is only valid to UK customers.
[email protected]: i know,but i got the mail
[email protected]: can i choice a game?
[email protected]: i give u code
Nitesh: I have already explained you that it is only valid for UK customers.
[email protected]: but this code is my friend give me
[email protected]: my code can use
[email protected]: i buy 2142
[email protected]: H6VBNWAN54M3UH
[email protected]: this code i use to buy 2142
[email protected]: Another group can not be unreasonable
Nitesh: Please provide me the screenshot of that email you get.
[email protected]: http://i865.photobuc...01/23c99a9b.png
[email protected]: see
[email protected]: i really got
[email protected]: not a lie
[email protected]: but EA live chat no one belive
[email protected]: everyone all see that just 15% discount cod
[email protected]: no one belive
Nitesh: I am really sorry but there is clearly mentioned below in the email that it is only valid for UK customers.
[email protected]: 只適用於韓國、日本、台灣、香港、新加坡、印度、泰國和南非地區。
[email protected]: you can use google translate
[email protected]: no UK ok?
[email protected]: where u see just can use in UK
[email protected]: i live in taiwan,why can`t use
Nitesh: Please try to understand that it is only valid for UK not for any other countries.
[email protected]: please call someone can read chinese
[email protected]: i need someone can understand chinese
[email protected]: why i can`t see it just can use in UK
[email protected]: why i see isApplies only to Korea, Japan, Taiwan, Hong Kong, Singapore, India, Thailand and South Africa.
[email protected]: can u tell me where say just can use in UK
[email protected]: hey
[email protected]: someone there?
Nitesh: Yes
[email protected]: wait
Nitesh: As per the current information we do not have any recent update about this and as of now it is only valid for UK customers.
[email protected]: why u cancel my order but my discount code is doesn`t work?
Nitesh: Please provide me the order number.
[email protected]: 11775407123
Nitesh: This order has already cancelled.
[email protected]: yes
[email protected]: but my discount code can`t use
[email protected]: i use discount code in that order
[email protected]: but now i can`t use
[email protected]: hey why my code can`t use
[email protected]: i use code on that order
[email protected]: that order has been cancell
[email protected]: why i can`t use know
Nitesh: I am sorry but in this case I won't be able to assist you as the code can only be used once.
[email protected]: FUCK
[email protected]: i don`t got that game
[email protected]: why u can cancell my discount cod
[email protected]: do i got the game?no,so i tell me it just can use once?
[email protected]: tell me why?
[email protected]: did i got game?no
[email protected]: why u can say i use that code
Nitesh: I am sorry but as you have said that once you used that code to purchase the game and for some reason the order has cancelled thus that code can't be used again.
[email protected]: ......
[email protected]: Compensation I
[email protected]: that is 100% discount code
Nitesh: I am providing you a discount coupon of 15% for the inconvenience you faced. You can redeem this code at www.origin.com to purchase any EA game and get a discount of 15% on the game.
[email protected]: fuck
[email protected]: i don`t want 15% discount code
[email protected]: i never buy game in origin
[email protected]: so fucking suck
'' disconnected ('Concluded by End-user').

[alcatrazlin]

跟你說，就算有收到也不一定買得過

像我的就拿去買紅色警戒3

然後整個訂單很OK，就是沒有出現在遊戲庫裡

去跟線上客服說，他跟我說這是UK的活動，只有UK可以

我請他幫我處理，結果他怎麼處理你知道嗎?

他直接取消我的訂單

我想說，算了，取消就取消，我買其他的

結果優惠卷就不能用

我去跟客服講，他跟我說優惠卷只能用一次，就算是取消訂單，優惠券就等於用掉了....

我跟他說哪有這樣的，要負責賠償我，而且甚麼只有UK阿，我都把我信箱的截圖給他看了，他還跟我說尛UK能用而已

結果就是沒拿到遊戲，連優惠卷都被吃掉，他還想拿15%的隨便搪塞我

我真的氣炸了，打了10幾個客服，他們都不知道這回事，還說We are EA,We know what we send,It is not 100% discount code.

而且還非常堅持，給訂單編號，給郵件截圖都沒用，堅持在那跟我說那是15%的，那是UK的活動

我決定BF3是ORIGIN最後的一款遊戲了，擁抱STEAM，拋棄ORIGIN

我想那可能是程式出問題
像我昨天下午拿去兌換MASS EFFECT 2
就成功，現在只等我下載

[惡名囂張小隊]

我想那可能是程式出問題
像我昨天下午拿去兌換MASS EFFECT 2
就成功，現在只等我下載

真的買不過，很怪

客服跟我說我的訂單有問題

而且還會問我那優惠卷哪來的

似乎很緊張

而且還說那不是100%的是15%

那我折扣到0元是怎麼一回事

而且取消訂單又讓我折扣卷無效令我很幹

我問他怎麼會無效呢?我又沒拿到東西

他跟我說折扣卷只能用一次，無論交易是否成功

挖靠

[kn03ee]

我找了很多次客服，有2142帳號申辦的，但大部分是我紅色警戒的

Hi, my name is Nitesh. How may I help you?
[email protected]: hello
[email protected]: i got a 100% discount code but i can`t use it to buy Red Alert3 .can u help me?
[email protected]: are u still there?
Nitesh: Yes
Nitesh: Where did you get the code from?
[email protected]: EA Taiwan send from
Nitesh: I am sorry but the code if of not 100% discount and it is only valid to UK customers.
[email protected]: i know,but i got the mail
[email protected]: can i choice a game?
[email protected]: i give u code
Nitesh: I have already explained you that it is only valid for UK customers.
[email protected]: but this code is my friend give me
[email protected]: my code can use
[email protected]: i buy 2142
[email protected]: H6VBNWAN54M3UH
[email protected]: this code i use to buy 2142
[email protected]: Another group can not be unreasonable
Nitesh: Please provide me the screenshot of that email you get.
[email protected]: http://i865.photobuc...01/23c99a9b.png
[email protected]: see
[email protected]: i really got
[email protected]: not a lie
[email protected]: but EA live chat no one belive
[email protected]: everyone all see that just 15% discount cod
[email protected]: no one belive
Nitesh: I am really sorry but there is clearly mentioned below in the email that it is only valid for UK customers.
[email protected]: 只適用於韓國、日本、台灣、香港、新加坡、印度、泰國和南非地區。
[email protected]: you can use google translate
[email protected]: no UK ok?
[email protected]: where u see just can use in UK
[email protected]: i live in taiwan,why can`t use
Nitesh: Please try to understand that it is only valid for UK not for any other countries.
[email protected]: please call someone can read chinese
[email protected]: i need someone can understand chinese
[email protected]: why i can`t see it just can use in UK
[email protected]: why i see isApplies only to Korea, Japan, Taiwan, Hong Kong, Singapore, India, Thailand and South Africa.
[email protected]: can u tell me where say just can use in UK
[email protected]: hey
[email protected]: someone there?
Nitesh: Yes
[email protected]: wait
Nitesh: As per the current information we do not have any recent update about this and as of now it is only valid for UK customers.
[email protected]: why u cancel my order but my discount code is doesn`t work?
Nitesh: Please provide me the order number.
[email protected]: 11775407123
Nitesh: This order has already cancelled.
[email protected]: yes
[email protected]: but my discount code can`t use
[email protected]: i use discount code in that order
[email protected]: but now i can`t use
[email protected]: hey why my code can`t use
[email protected]: i use code on that order
[email protected]: that order has been cancell
[email protected]: why i can`t use know
Nitesh: I am sorry but in this case I won't be able to assist you as the code can only be used once.
[email protected]: FUCK
[email protected]: i don`t got that game
[email protected]: why u can cancell my discount cod
[email protected]: do i got the game?no,so i tell me it just can use once?
[email protected]: tell me why?
[email protected]: did i got game?no
[email protected]: why u can say i use that code
Nitesh: I am sorry but as you have said that once you used that code to purchase the game and for some reason the order has cancelled thus that code can't be used again.
[email protected]: ......
[email protected]: Compensation I
[email protected]: that is 100% discount code
Nitesh: I am providing you a discount coupon of 15% for the inconvenience you faced. You can redeem this code at www.origin.com to purchase any EA game and get a discount of 15% on the game.
[email protected]: fuck
[email protected]: i don`t want 15% discount code
[email protected]: i never buy game in origin
[email protected]: so fucking suck
'' disconnected ('Concluded by End-user').

看完你與客服的對話我只覺得悲哀
一群台灣人為了免費的遊戲不斷的去騷擾根本不知道有這個補償方案的外國客服
不但一直硬凹甚至到最後連髒話都罵出口了
實在不知道即使最後拿到了免費遊戲有甚麼好值得高興的

我也是在 Origin 預購的，而這次也沒有收到所謂的道歉信函，但是我也不會無聊到想要去和國外客服硬凹
也請各位不要再消費台灣自身的品格了

本篇文章已被 kn03ee 於 2011 年 10 月 15 日 - 下午 05:55 編輯過

[MarineD_EN]

[email protected]: fuck
[email protected]: i don`t want 15% discount code
[email protected]: i never buy game in origin
[email protected]: so fucking suck

丟臉丟到國外去

[惡名囂張小隊]

看完你與客服的對話我只覺得悲哀
一群台灣人為了免費的遊戲不斷的去騷擾根本不知道有這個補償方案的外國客服
不但一直硬凹甚至到最後連髒話都罵出口了
實在不知道即使最後拿到了免費遊戲有甚麼好值得高興的

我也是在 Origin 預購的，而這次也沒有收到所謂的道歉信函，但是我也不會無聊到想要去和國外客服硬凹
也請各位不要再消費台灣自身的品格了

所以是免費的就不能坳?

況且最後我整個動怒是因為我連折價卷都失效了

不然我幹嘛跟他生氣

我可以挑其他遊戲啊

重點是折價卷整個失效我要挑甚麼?

[kn03ee]

所以是免費的就不能坳?

況且最後我整個動怒是因為我連折價卷都失效了

不然我幹嘛跟他生氣

我可以挑其他遊戲啊

重點是折價卷整個失效我要挑甚麼?

重點是亞洲區的服務
閣下跑去歐美客服亂罵一通
感覺不太妥貼吧?

認為人家就是欠你的一樣
不斷謾罵的您不會覺得慚愧嗎?

[MarineD_EN]

有些人會極端積極的去爭取自己所應該享受的權利

但是都沒想過義務與責任的重要性

我也一樣沒拿到

但是我也沒有去該該叫 甚至最後口出穢言 去罵根本搞不清楚狀況的客服

真的丟臉丟到國外去 好像拿免費是理所當然的一樣

還有 開分身幫自己加分並不是高尚到哪裡的行為 只會讓其他人覺得閣下寡廉鮮恥到極點而已

本篇文章已被 MarineD_EN 於 2011 年 10 月 15 日 - 下午 06:08 編輯過

[o(N.W)oA12]

我到現在也是沒收到。

全信箱都翻遍了，不會有漏看的問題.....

問題是 EA 這次發放補償措施到底標準在哪 ?

我朋友根本就是 OB 之後才開始玩，卻收到了 .....

而我只提前 9小時拿到測試資格的卻沒收到 ?

我對 Origin 也是非常唾棄 .....

一堆 bug 不說，BF3 BETA 在 Origin 裡面無法刪除是怎樣 ? 問客服人員卻給我 當作沒看到就好 這種爛答案 !?

再加上 EA 這樣的效率，BF3 會不會就是我最後一套遊戲呢 ?

看看人家 Steam 的效率(還有聖誕節的時候 XD)，

想不出任何理由用 Origin ?

本篇文章已被 o(N.W)oA12 於 2011 年 10 月 15 日 - 下午 06:09 編輯過

[惡名囂張小隊]

重點是亞洲區的服務
閣下跑去歐美客服亂罵一通
感覺不太妥貼吧?

認為人家就是欠你的一樣
不斷謾罵的您不會覺得慚愧嗎?

可是我有給她序號，讓他去查，我百分之百肯定這是100%折價卷

重點是他還是在那跟我說那不是100%的是15%的

我就覺得很怪，為什麼她一口咬定是15%的?

我明明折價出來就是0阿?

那為什麼是15%呢?

不斷的謾罵?

我的紅色警戒的訂單他給我取消了

取消不打緊

連優惠卷都失效?

請問我為什麼不能生氣?

我跟她講，但她也只想拿出15%的給我

100%跟15%是不是差太多了?

我的東西被客服這樣弄不見了他也沒辦法幫我處理，很難講不會失控的好嗎?

[惡名囂張小隊]

重點是亞洲區的服務
閣下跑去歐美客服亂罵一通
感覺不太妥貼吧?

認為人家就是欠你的一樣
不斷謾罵的您不會覺得慚愧嗎?

請問一下亞州有線上客服嗎?

如果有請告訴我

這樣我直接用中文說或許更容易表達，他們也更容易理解，謝謝

[我要重辦，不想用FB登名子:士不士官長]

EA這樣態度....時在讓人討厭，
Battlefield3遲交!!!
(所以給我們補償信[多樣免費遊戲挑])
連補償信都遲交!!!
造理說應該在補償一次~

本篇文章已被 士不士官長 於 2011 年 10 月 15 日 - 下午 06:13 編輯過

[Hsien]

所以是免費的就不能坳?

況且最後我整個動怒是因為我連折價卷都失效了

不然我幹嘛跟他生氣

我可以挑其他遊戲啊

重點是折價卷整個失效我要挑甚麼?

所以生氣就可以對客服罵髒話？

另外你從BF3 Beta開始就已經比一般非Steam版MoH2010玩家早拿到序號了
（http://bfx.tw/index....ndpost&p=564246）
而這次贈送遊戲優惠的主要目的是彌補那些晚拿到Beta資格的玩家
你沒有特殊的損失卻也收到就已經該偷笑了
居然還一副理所當然的態度

本篇文章已被 Hsien 於 2011 年 10 月 15 日 - 下午 06:23 編輯過

[惡名囂張小隊]

還有為什麼大家只看到我最後發飆的地方?

要我貼出內文也是你們

重點大家都沒看到

折價卷被吃掉

為自己的訂單爭取

這些不是消費者所該拿到的嗎?

算了我不想管了

大家只看到罵客服的部分

沒有人認真看完為什麼我要罵客服

如果事情解決得好好的我需要這樣嗎?

算了

[kn03ee]

請 email 台灣客服 zzz
貼心附上 email 地址 [email protected]

另外我也仔細再看過一遍你的對話了
內容不知所云，台灣的促銷代碼也和國外規格不同
客服講他的認知，你講你的無知，簡直雞同鴨講
似有似無 zzz

本篇文章已被 kn03ee 於 2011 年 10 月 15 日 - 下午 06:31 編輯過