#61
發表於 2011 年 09 月 18 日 - 上午 12:45
未送出訂單....有付錢了嗎?
怎麼會這樣
#62
發表於 2011 年 09 月 18 日 - 上午 12:54
我很順利耶
未送出訂單....有付錢了嗎?
怎麼會這樣
有阿,我手上還有收據...
#63
發表於 2011 年 09 月 18 日 - 上午 12:56
要排隊的 ...
#65
發表於 2011 年 09 月 18 日 - 上午 01:14
客服的名子Ambuj (Listening)
他也因該很冏吧!!
以下對話= =
Ambuj: Hi, my name is Ambuj. How may I help you?
? ??: 只要有於Origin預購BF3 就可以免費得到Dead Space 2一套?!
? ??: 是真的嗎?!
? ??: 我是看祕境想說過來問問看
Ambuj: I am sorry but we can only chat in English. Please visit the link for Technical support for other countries and languages.
http://support.ea.co...detail/a_id/117
Ambuj: Are we still connected?
? ??: ^^" sorry.....i go to google translate to you
Ambuj: May I know the issue?
重點是...還是沒拿到= =翻譯努力中
本篇文章已被 281 於 2011 年 09 月 18 日 - 上午 01:15 編輯過
#66
發表於 2011 年 09 月 18 日 - 上午 01:25
?? ?: hello
?? ?: I have bought BF 3, I learned that presented Dead Space 2?
Mukul: May i know when did you pre ordered the game?
Mukul: Are you there ?
?? ?: YES
Mukul: May i know when did you pre ordered the game?
?? ?: need to give you order number?
Mukul: Yes sure.
?? ?: "訂單編號"
Mukul: Thank you for providing me the information. Please stay online while I look into your issue.
Mukul: Could you please let me know the platform (For e.g. Xbox 360, PS 3 or PC) you are playing the game on?
?? ?: I am sorry that I used translation Web page, so slow speed
Mukul: Okay.
?? ?: PC
Mukul: Okay.
Mukul: Please wait.
?? ?: Thank you
Mukul: This is your code of Dead Space 2 "遊戲序號"
?? ?: Thank you very much
Mukul: Thank you for giving me an opportunity to assist you regarding your issue. You will be receiving a Survey shortly in your E-mail. I will appreciate if you can take out some time and mention if I was of any help to you.
?? ?: Thank you, good-bye
Mukul: Thank you for contacting Electronic Arts support today.
'?? ?' disconnected ('Concluded by End-user').
全程使用翻譯網頁的我遇到了好客服呢!
本篇文章已被 可可雅 於 2011 年 09 月 18 日 - 上午 01:26 編輯過
#67
發表於 2011 年 09 月 18 日 - 上午 01:55
終於結束了以下是跟他的對話
Chat Transcript 09/17/2011 10:58 AM
Hi, my name is Chandra. How may I help you?
? ??: Hello
? ??: As long as Origin prepaid BF3 free Dead Space 21 set?!
? ??: Is it real?!
Chandra: 21?
? ??: Dead Space 2 sorry^^"
Chandra: Yes if you pre order the game BF3 on Origin, you will get DS2 for free
Chandra: till 19th Sept
? ??: I have prepaid to see what kind of file?!
Chandra: means?
? ??: I have a prepaid
? ??: 預購的號碼!!
? ??: i Advance procurement bf3
Chandra: Thank you for providing me the information. Please stay online while I look into your issue.
? ??: Very thank you
Chandra: But if you pre order the game between 16 to 19 th sept
? ??: I am Taiwan less in English English Mistakes then please forgive me
Chandra: then you will get the game DS2 free
Chandra: Please provide your email address
? ??: 8/23 Advance procurement no Game?!
Chandra: Please provide the email address used to pre order the game
? ??: 我的信箱....
Chandra: Thank you for providing me the information. Please stay online while I look into your issue.
? ??: Thank you
Chandra: I have entitled the code into your account
? ??: You say you want to password?!
Chandra: no
Chandra: Now DS2 is available into your account
Chandra: and now please install origin then login and install the game
? ??: Games can be downloaded?!
Chandra: yes
Chandra: Is there anything else I can help you with today?
? ??: Very very thank you
Chandra: Thank you for your participation. Have a wonderful day. For future reference, a transcript of this chat can be found within the ‘My Stuff’ above.
Chandra: bye and take care
? ??: thank you
'? ??' disconnected ('Concluded by End-user').
全程翻譯機..需要的人可以摳來用
本篇文章已被 281 於 2011 年 09 月 18 日 - 上午 02:02 編輯過
#68
發表於 2011 年 09 月 18 日 - 上午 02:06
就直接Please provide me your order number
給了之後5分鐘..
Nishithesh:Please check your Origin now.
Nishithesh: You should see the free game now
要我幫忙填問卷調查
Nishithesh: It was my pleasure to assist you today. I would appreciate if you could take out some time to fill our customer service survey that you would receive in your email within next 24 hours.
很順..很棒的客服啊..就感心
#71
發表於 2011 年 09 月 18 日 - 上午 03:05
I have buy bf3
can I get dead space 2?
接著他就回我當然可以 你訂單多少
給了後就有了
#73
發表於 2011 年 09 月 18 日 - 上午 09:37
寄了封信給台灣客服,不過可能假日沒人理
順其自然吧................
#74
發表於 2011 年 09 月 18 日 - 上午 10:04
感謝大大,已經開始下載囉在「齒輪圖案(點入)」,設定>一般>選擇想要安裝遊戲的位置。
#75
發表於 2011 年 09 月 18 日 - 上午 10:17
#76
發表於 2011 年 09 月 18 日 - 上午 10:30
好奇怪... 一調解析度
就黑屏 連安裝3dm的簡體中文
他既然說 版本不對或安裝過了 遊戲明明還是英文= =
#78
發表於 2011 年 09 月 18 日 - 上午 11:09
我查了一下Origin的訂單狀況,
訂單號碼: XXXXXX
訂單日期:
訂單狀況: 未送出訂單
帳單地址:
上面寫說未送出,可是遊戲清單裡面有BF3...
我請客服人員查詢後,他跟我說:
No, there is no any valid order from your side.
if it is showing in origin it is by mistake and that would not work anymore.
是說我的BF3顯示錯誤嗎?
(想不到查詢DS2,竟查出這種結果..)
QQ我的狀況就這樣
出現「未送出的訂單」,代表不是這一筆訂單
Origin 訂單查詢常常會有問題,很多時候也查不到預購狀態的訂單
所以,請盡量找一下當初系統寄給你的付款確認信,上面就有訂單編號了
這個問題,換一個帳號去登入比較快,找台灣不會比較快昨天登入到今天,通通登不進去,換了IE9, Firefox都一樣,IE也用了相容性檢視............
寄了封信給台灣客服,不過可能假日沒人理
順其自然吧................
給很多不會說英文的人,你只要說...:
I pre-ordered Battlefield 3, please redeem the free Dead Space 2 for me.
My Order Number is :《請在此輸入你的訂單編號》
如果真的找不到訂單編號,就說:I lost my order number, I pre-ordered BF3 with this Origin account: 《請在此輸入你預購時所使用的Origin帳號》
前面有些人提到客服跟你要信用卡後四碼,我想是因為他找不到你的訂單...
我已經有DS2了,客服都不給我綁到別的帳號,哭哭
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#79
發表於 2011 年 09 月 18 日 - 上午 11:12
他說
I just want to inform you that this offer is only for that customers who would preorder in this week.They would get Dead space 2 because this is a weekly promotion.But being a valuable customer I am making an exception for you so that I am providing you this game in Origin
這是這禮拜特惠活動,考慮你對ORIGIN的貢獻,我特別讓你可以擁有....XD
效率真快
#80
發表於 2011 年 09 月 18 日 - 上午 11:44
??: HI
Nitin: Hello.
??: my english is poor
Nitin: Okay.
??: Origin BF3 can get a free pre-order Dead Space 2 a
Nitin: Yes.
Nitin: Please provide me your order number.
??: i have pre bf3 account
Nitin: Please provide me the order number of that preorder sir.
??: ok...
??: 訂單編號
??: hello
Nitin: Please wait for a while.
??: ok
Nitin: I would like to inform you that please check the game there in your account and please let me know that the game is there or not?
??: Origin
??: Origin?
Nitin: Yes. Please try to check it there at origin under your this account itself.
??: With! Thank you
Nitin: Did you find it there
Nitin: ?
??: yes!
Nitin: Is there anything else I can help you with today?
??: no, thank you
Nitin: It was my pleasure to assist you today. I would appreciate if you could take out some time to fill our customer service survey that you would receive in your email within next 24 hours.
??: Good bye
Nitin: Thank you for contacting Electronic Arts support today. Have a great day! Bye and take care!
'??' disconnected ('Concluded by End-user').
我是這樣打的...很快就拿到了
本篇文章已被 keoka1983 於 2011 年 09 月 18 日 - 上午 11:45 編輯過
同樣包含這一個或多個標籤:battlefield, 戰地風雲, bf3, battlefield3, 戰地風雲3
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