中華民國（台灣）
：我跟她講我有預購 BF3 & MOH
客服一開始只給我15%off
我跟她說我不要15%off
我直接貼了其他人有成功的對話給他
他看完之後跟我要了 BF3的訂單編號(order number or order id)
然後他就問我要哪一款遊戲了^ ^
以下是我們的對話
Hi, my name is Sujit. How may I help you?
justin chu: how can I get that code
justin chu: for 1 free game in origin
Sujit: I am sorry but the invitation is sent by the servers automatically on random basis.
Sujit: we do not have any process of providing you that email.
justin chu: but I think that for BETA KEY late payment of compensation
justin chu: I have pre-order both BF3 and MOH
Sujit: I would like to offer you a 15% discount coupon from origin.
justin chu: no....
justin chu: may I post another conversation for others?
justin chu: from others
Sujit: Yes.
justin chu: Its quite long
Sujit: ok.
-----------轉貼別人的對話---------------
ustin chu: ItТs what happened to other people
Sujit: Ok.
Sujit: Please try to understand this is the exception that the user has made .
Sujit: Please give me your preorder order id.
justin chu: so can't I have another exception?
justin chu: order ID?? you mean the origon ID ?
Sujit: No if you had preordered and received late invitation for beta trial than please provide me the order id of origin.
Sujit: Are you there?
justin chu: yes
justin chu: is that the order number?
Sujit: Please provide me the order id ?
justin chu: order number(就是訂單編號): 13239915345
justin chu: thisone?
Sujit: Yes.
justin chu: ^ ^
justin chu: that is for BF3
justin chu: do you need the one for MOH?
Sujit: No, i am also gouing to make a exception for you only.
Sujit: Please mention the game name you want?
justin chu: Thanks ^ ^
justin chu: BF:BC2
Sujit: Ok.
justin chu: thank you ^ ^
Sujit: Please wait it will take a few more minutes.
justin chu: ok
Sujit: Please take this code and activate on Activate.ea.com
Sujit: ************ (
Sujit: Is there anything else I can help you with today?
justin chu: seems not~
justin chu: thanks alot
Sujit: It was my pleasure to assist you today. I would appreciate if you could take out some time to fill our customer service survey that you would receive in your email within next 24 hours.
justin chu: I will~^ ^
Sujit: Thank You. Thank you for contacting Electronic Arts support today. Bye and take care!
以上報告完畢!!!
希望有幫到大家~ 大家一起A很大吧
香港
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